Annexure B- Grievance Redressal Mechanism (for Accessibility Issues)
Grievance Redressal Mechanism – Accessibility Compliance
(SEBI Circular dated July 31, 2025)
In compliance with the SEBI circular,
WealthTrust Capital Services has established a dedicated grievance
redressal mechanism to address accessibility-related complaints from persons with
disabilities (PwDs).
1. Dedicated Channels
2. Process
-
All accessibility-related grievances will be acknowledged within
2 working days.
-
Resolution/response will be provided within
15 working days.
-
Complex issues requiring longer timelines will be communicated clearly to the
complainant.
3. Escalation Matrix